[IMPORTANT] Use by Persons Under 16
This rule is effective from July 1, 2026.
Persons under 16 cannot use or book the studio on their own. A parent or legal guardian (aged 16 or over) must accompany them, and the booking must be made in the guardian's name.
If we find that persons under 16 are using the studio without a guardian present, they will be asked to leave immediately, and future use may be refused.
[IMPORTANT] Liability for Damage to Facilities and Equipment
If damage to the door, lock, audio equipment, mirror, floor, walls, or any other facility or equipment inside the studio makes it impossible for subsequent customers to use the studio as planned, the customer who made the booking will bear the following costs.
Charges you will bear
1. Full cost of repairs
All costs of repair or replacement of the damaged item (parts, labor, dispatch fees, etc.).
2. Lost revenue from cancelled bookings
If the studio becomes unusable due to damage, we will cancel all existing bookings up to 3 days after the incident. The rental fee for every cancelled booking during that period will be charged to the customer whose booking caused the damage.
Why 3 days?
Some damage cannot be repaired within the same day: arranging repair technicians, ordering parts, and completing repairs takes time. To ensure safety and minimize inconvenience to other customers, we cancel all bookings within 3 days of the incident.
Exclusions
Wear and tear or natural failure that occurs within normal use is not charged to the customer. However, damage clearly caused by rules violations or improper use (excessive volume, rough handling, spilled food or drinks, etc.) is subject to the above charges.
Payment schedule for damage charges
1st deadline: Payment must be transferred to our designated bank account by 15:00 JST, 2 business days after the damage occurred. If this deadline is missed, the charge is automatically increased to 150% (original × 1.5).
2nd deadline: If the 150% amount remains unpaid, payment must be made by 15:00 JST, 5 business days after the damage occurred. If this deadline is also missed, the charge is further increased to 200% (original × 2).
No further automatic increase applies after 200%. Continued non-payment may result in legal action.
[IMPORTANT] Rules Posted Inside the Studio
In addition to the terms on this page, the rules and notices posted inside the studio are equally binding. Please read and comply with all posted signage during your use.
If there is a difference between this page and the in-studio posting, the stricter rule applies in principle. Violation of items posted only inside the studio is subject to the same penalties and usage bans as this document.
[IMPORTANT] Site Visit / Dispatch Fee
If a report of a fault or trouble requires the studio or a contracted technician to make a site visit, a flat dispatch fee of 5,000 JPY (plus tax) will be charged to the customer who made the report, regardless of whether damage is actually found.
This fee applies whether or not any damage is discovered on-site. If damage is found, the "Liability for Damage" charges (see above) apply in addition.
Note: If the studio determines the issue was clearly a facility-side failure (e.g. natural failure of electrical equipment) and not attributable to the customer, no dispatch fee is charged.
1. Booking
Bookings are accepted exclusively through the official SUISEI LINE account, in 1-hour increments, up to 2 months in advance. After you book, the confirmed schedule will be sent to you via LINE — please check the latest message to confirm your reservation. Any changes must also be made via the official LINE.
Recurring rentals are available for a minimum of 2 months and up to 6 months. Please contact us via the contact form or official LINE if you are interested.
2. Hours and Rates
- Open daily 6:00 – 23:00
- General rate: 1,000 JPY / hour
- Student rate: 500 JPY / hour (valid only between 6:00–16:00; the school name must be entered at booking — without it the student rate cannot be applied)
- For commercial use, please write [Commercial] in the booking remarks (see Section 8 below)
3. Payment
On-site payment only, on the day of use. Please follow the staff's instructions when you arrive at the studio. Receipts can be issued as a PDF by email from the day after use — please request one at booking time.
4. Cancellation Policy
Cancellation is possible up to 22:00 one week before the date of use. After that, the following fees apply:
- Up to 7 days before: Free
- 3 – 6 days before: 50% of the rental fee
- Same day / day before / two days before: 100% of the rental fee
Payment deadline: Cancellation fees must be transferred to our designated bank account by 15:00 JST, 7 days after the cancellation date. Transfer fees are borne by the customer.
Warning email: A warning email is automatically sent at 21:00 JST the day before the deadline.
If unpaid past the deadline: The cancellation fee is automatically increased to 150% (original × 1.5) as a late charge, and a notice email is sent. A new deadline is then set for 15:00 JST, 3 days after the original deadline (e.g. original deadline 4/10 15:00 → new deadline 4/13 15:00). No further automatic increase applies after 150%.
Unpaid rental fees: If the on-site payment on the day of use is not received, the customer will be registered as unpaid by the administrator. Registration within 1 week of the booking date is charged at 100% of the original fee; registration more than 1 week after the booking date is charged at 150%. No further automatic increase applies after 150%.
If you booked the wrong date or time, please contact us via the official LINE within 1 hour of booking. Even within this window, customer-initiated cancellations may still incur the above fees depending on the cancellation timing.
Cancellations are not accepted by email, contact form, or phone.
Even in the case of public transport disruption due to natural disasters or severe weather, if the studio is operating normally, cancellation fees still apply.
5. Footwear (No Outdoor Shoes)
Indoor shoes only. Bare feet and socks are also fine. Outdoor shoes, heeled boots, tap shoes, helmets, and any footwear with nails or that may damage the floor are prohibited. Heels may be used only with a "heel cover".
Wearing outdoor shoes inside the studio incurs a 10,000 JPY penalty. Any floor damage will be charged in full as repair costs. Security cameras are installed inside the studio.
6. Entry, Exit, and Cleaning
You may enter and exit freely during your booked time. Entry before the start time and exit after the end time are not permitted — please be completely out of the studio 1 minute before your end time. Use of the waiting area is allowed from 10 minutes before your start time, and you must leave the entire facility within 15 minutes after your end time.
The studio operates on a self-cleaning policy: please vacuum or mop the floor before leaving. Turn off the audio equipment and air conditioning when you exit.
Unauthorized use of the studio outside booked hours (early entry or overtime) will be charged at 300% of the regular hourly rate plus a 10,000 JPY penalty. Repeated violations may lead to a usage ban.
7. Equipment and Filming
Audio: iPhone, smartphones, and laptops can be connected via the AUX cable provided in the studio, or wirelessly via Bluetooth. CDs are not supported.
Filming photos and videos is permitted at the regular rate. No prior notice or special permission is required, and there are no restrictions on posting to social media.
Studio equipment is for in-studio use during your booked time only. Taking equipment out of the studio or intentionally damaging it will result in full reimbursement plus a separate 5,000 JPY penalty.
Bringing your own light equipment (yoga mats, balance balls, personal cameras, etc.) is allowed as long as it does not damage or soil the studio.
8. Prohibited Activities
- Instruments and band practice (including vocals) — entirely prohibited due to soundproofing and electrical constraints. Violation incurs a 50,000 JPY penalty.
- Smoking — there is no smoking area. Smoking inside or anywhere around the building (including the bicycle parking) is forbidden. Violation incurs a 10,000 JPY penalty, and a police report may be filed using security camera footage.
- Loitering outside the studio or in the bicycle parking area — 10,000 JPY penalty.
- Speaker volume tampering — removing the volume limiter cover from the speakers is forbidden. Violation incurs a 10,000 JPY penalty / repair fee.
- Floor/wall tape — no tape of any kind may be applied to the floor or walls (use the position markers under the mirror instead).
- Ballet pointe shoes, rosin, ballet barres — not permitted (risk of floor damage).
- High-power devices — hair dryers, hair irons, projectors, and other high-power electrical equipment cannot be connected. Violation incurs an immediate stop of use and a 10,000 JPY penalty.
- Food & drinks — eating is not allowed inside the studio. Water and other hydration drinks are fine; alcohol is forbidden.
- Pets / animals — not permitted inside.
- Smoke machines — strictly prohibited (will trigger the fire alarm and sprinkler). Damage from triggering these will be charged.
- Stays / parties — the studio is intended for dance, yoga, and stage rehearsal use only. Other uses such as overnight stays or after-parties are not allowed.
"Commercial use" means any of: collecting participation fees, lesson fees, dues, sales revenue, etc.; selling tickets/cards exchangeable for goods or rights; or publicly recruiting/advertising participants for the booked date. Use without commercial declaration will be charged at 300% of the regular rate and may result in a future usage ban.
9. Damage to Facilities
Any damage to studio equipment or facilities will be charged in full, regardless of the reason (excluding natural wear of electrical devices). Any equipment that was moved must be returned to its original position.
10. Minors
After 22:00, customers under 18 may only use the studio when accompanied by a parent or legal guardian.
11. Storage and Lost Items
The studio does not provide luggage storage — please look after your belongings yourself. If you leave items behind, you will need to make a separate booking to come pick them up. The studio is not responsible for any loss, damage, or theft of left-behind items.
12. Trash
Please take all trash home with you. Leaving trash inside the studio or around the building incurs a 10,000 JPY cleaning fee / penalty. There is no trash bin inside the building (as part of our infection-control measures).
13. Parking
The studio does not have a car park. Please use nearby paid parking or public transport. There is a bicycle parking area next to the building for customers only.
14. Liability and Security
If the studio becomes unavailable due to natural disaster or other unforeseen events through no fault of the customer, the studio is not liable for any resulting losses. Security cameras (24-hour recording) are installed inside the studio, at the entrance, and at various points outside the facility.
15. Membership and Termination
Membership registration must be made by the member themselves; proxy registration is not allowed. The studio may immediately terminate membership in cases including (but not limited to): inappropriate conduct, disturbing other customers, violation of these terms, intentional damage to equipment, repeated unpaid fees, or false registration information.
Full Terms (Japanese)
The above is a practical overview. The legally binding full text of the terms of use, member agreement, and detailed prohibited items list is provided in Japanese only. For questions or English support, please contact us via the official LINE account or Instagram before booking.